Privacy Policy
Effective Date: Jan 1, 2023
Data Collection
At Prestige Home Mortgage (“we,” “us,” or “our”), we take your privacy seriously. We collect the following types of personal information from our website visitors and customers to facilitate our mortgage services:
- Names: We collect your name to personalize our interactions with you.
- Email Addresses: We collect email addresses to communicate with you regarding your loan applications, mortgage services, and marketing communications.
- Phone Numbers: Your phone number helps us reach you for important updates or inquiries related to your mortgage application and services.
- Financial Information: To process your loan applications and provide accurate mortgage services, we may collect financial information, including income details and credit history.
- Payment Information: When necessary, we collect payment information to process payments related to our services.
Purpose
We collect and use your personal information for the following purposes:
- To Process Loan Applications: Your information is essential for processing mortgage loan applications, assessing eligibility, and determining loan terms.
- To Provide Mortgage Services: We use your data to deliver high-quality mortgage services, including loan approvals, refinancing, and customer support.
- To Send Marketing Communications: With your consent, we may send you marketing communications related to our mortgage services and offers.
Third Parties
We may share your personal information with third parties, such as lenders or credit reporting agencies, as part of our loan processing and mortgage services. These third parties are essential for evaluating your creditworthiness and facilitating mortgage transactions.
Security Measures
We are committed to safeguarding your personal information. We have implemented robust security measures to protect your data from unauthorized access, disclosure, alteration, and destruction. Our security practices are regularly reviewed and updated to meet industry standards.
Cookies and Tracking
Our website uses cookies and tracking technologies to enhance user experience and ensure our website functions efficiently. These technologies may collect information like your IP address, browser type, and browsing behavior. You can manage cookie preferences through your web browser settings.
User Rights
We respect your rights regarding your personal information. You have the following rights:
- Access: You can request access to the personal information we hold about you.
- Deletion: You may request the deletion of your personal information.
- Opt-Out: You have the option to opt out of data collection or marketing communications. You can manage your communication preferences by contacting us at the email address provided below.
To exercise your rights or learn more about our privacy practices, please contact us:
- Email: info@prestigehomemortgage.com
Legal Compliance
Prestige Home Mortgage is committed to Equal Housing Opportunity and complies with all applicable federal, state, and local laws and regulations governing mortgage lending and equal housing opportunity.
Contact Information
If you have any questions, concerns, or inquiries about this privacy policy or our data practices, please do not hesitate to contact us:
- Contact Person: John Lucas
- Email: info@prestigehomemortgage.com
- Phone: (800) 960-7107
Express Consent for Contact
By submitting your phone number and email to Prestige Home Mortgage, you are providing express written consent for this company, its affiliates, agents, and service providers to contact you at that number regarding products and services. This contact may include:
- Auto-dialed calls
- Prerecorded or artificial voice calls
- Text messages (SMS and MMS)
- Emails
This consent holds even if your telephone number is a cellular number or on a corporate, state, or the National Do Not Call Registry (DNC) or other do not contact list. You may opt out of these communications at any time by emailing us at the following address: [Insert Email Address for Do Not Call Requests]. Your consent is not required as a condition of any purchase.
Message and Data Rates
Please note that message and data rates may apply to text messages (SMS and MMS). You also consent to our SMS terms, Privacy Policy, and Terms of Use when engaging in these forms of communication.
Recording of Communications
By communicating with us via phone or email, you give your full consent for any and all calls, text messages, and emails to be recorded for quality and training purposes.